TKT-00001 Open high
Invoice shows the wrong GST amount · Billing · Ananya Bose (ananya@example.com ) · Customer link: status.php?no=TKT-00001&token=83dc43206820dd2c1806e1c05394bda3
Ananya Bose · 2026-10-08 10:15:00
Hello, the invoice INV-2041 charges 18% but my plan is 12%. Please correct it and resend.
Support · 2026-10-08 12:00:00
Thanks for flagging this. We are checking the tax settings on your account and will resend the corrected invoice.
INTERNAL NOTE · 2026-10-08 12:30:00
Internal: plan tier 12% was mis-mapped. Fixed in the billing table on Tuesday.
Ananya Bose · 2026-10-09 09:10:00
Great, thank you. Please send it before Friday.